• Confidentiality

We are committed to protecting your privacy online. This policy is effective from 1st of January 2024 onwards.

• Agreement

When contacting Ashenale-Tanzania-Safaris.com via our website, we request personal information including your name, phone number and email address. We need this information to process a quotation for you and/or to contact you with our brochure. This information will not be given to any third party, except to the extent and for the purpose, we may be required to do so by any law.

We will only disclose your name and booking details/holiday proposal to our suppliers for operational purposes. We will not share your personal information for marketing or any other purposes without your consent unless where required by law. We will always respect your privacy and any personal communication between you and ourselves. We will always comply with any data protection legislation currently in force. We collect information about visitors to our website for general reporting, to improve future content and to help recognise and service a potential booking

Data security is of the utmost importance to us and we are committed to ensuring the information we collect from you is secure. All the information you give us is protected by a secure server. The secure server software SSL (Secure Socket Layers) encrypts all information you enter before it is sent to us. The information is only de-encrypted when it reaches our server. We also have a Firewall (security software) in place to protect our internal information from the Internet.

• Cookie usage

We use cookies on our website for a variety of reasons. Cookies let us identify the device you are using and how you use our website, but not you personally. Cookies record anonymous information about visits and clicks on each web page. Cookies are small files that are stored on your computer when you visit a website however cannot be used to identify you personally and are not harmful to your computer. They are essential for many features of our website to work, helping us to identify which pages are being used to analyse data and improve our site. We only use this information for statistical analysis purposes and they in no way give us any information about you. If you choose, you can opt-out by turning off cookies in the preferences settings in your web browser.

• Visitor’s activity monitoring

We also use Google Analytics to measure and collect session information, length of visits to certain pages, repeat visits and page interaction information. Google Analytics collects only the IP address assigned to you on the date you visit our website, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser. We may use the information from Google Analytics for marketing purposes to display adverts on our or other websites based upon your prior visits to our website. Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

In our website, we also provide links to other websites for your convenience and information. Please be aware that these sites may have different security and privacy policies and we have no control over and take no responsibility for any information submitted to these sites.

• Questions and modifications

If you want to change the consents you have given, you can do this at any time by contacting us directly by email at the following: info@ashenale-tanzania-safaris.com

We will endeavour to update your record as soon as we possibly can. Of course, if you tell us that you do not wish to receive marketing, you may still receive transactional and service based communications confirming and servicing any bookings you make with us.

We hope that you enjoy using our website, safe in the knowledge that we are committed to protecting your privacy. If you have any questions regarding the privacy policy of Ashenale-Tanzania-Safaris, get in touch now.